Greg Flaherty

General Manager - Upper West Side

Greg Flaherty has been with Chef Driven Hospitality for over a decade, having risen from server to General Manager at 5 Napkin Burger’s Upper West Side location.

Originally from Georgia, Greg studied musical theatre at the University of Mississippi, earning a BFA in Acting. Like many performers, he balanced theater with restaurant work — first as a host at Carrabba’s, and later at a family friend’s restaurant called The Red Tomato, where he fell in love with hospitality. He was drawn to the pace, the camaraderie, and the chance to take care of people.

After moving to New York to pursue acting, Greg joined the 5 Napkin team in Hell’s Kitchen as a server. In 2018, after six years on the floor, he stepped into his first management position. The shift from commanding the stage to the restaurant floor felt natural and just 3 years later, by 2021, Greg became General Manager of the Upper West Side location, embracing the neighborhood’s strong sense of community.

For Greg, hospitality is more than great service; it’s about making people feel welcome. He takes pride in creating a space where regulars are known by name, and staff are supported and empowered. His approach is rooted in care, consistency, and connection — values shaped by the Upper West Side and its people. Outside of work, Greg still sings, performs in community theater, and loves to read.